Refund Policy

At Electrolyte Med, we strive to provide exceptional service and customer satisfaction. We understand that circumstances may arise where a refund is necessary. This Refund Policy outlines our guidelines for refund requests related to our services. Please read this policy carefully before engaging with our services.

Eligibility for Refunds

  • Refund requests are considered on a case-by-case basis.
  • To be eligible for a refund, you must provide proof of purchase or appointment details.
  • Refunds will only be considered for unused services or in cases where there was an error on our part.


Non-Refundable Services

  • Services that have already been rendered or partially utilized are not eligible for a refund.
  • Any fees or expenses incurred by Electrolyte Med in delivering the services, including travel costs, administration fees, or supplies, may be deducted from the refund amount.


Refund Determination

  • Refund requests will be reviewed and assessed on a case-by-case basis by Electrolyte Med.
  • We reserve the right to decline a refund request if the request does not meet the eligibility criteria outlined in this Refund Policy.
  • If a refund is approved, the refund amount will be determined at the discretion of Electrolyte Med, taking into consideration any applicable deductions as stated in Section 2.


Targeted Therapeutic Approach

IV therapy also offers the advantage of targeted nutrient delivery. Healthcare professionals can tailor IV formulations to address specific health concerns and individual needs. For example, Individuals with vitamin deficiencies may benefit from customized vitamin supplements, while athletes may benefit from IV therapy to improve muscle repair and performance.


IV therapy may additionally be customized to treat specific medical conditions such as immune system support, detoxification, exhaustion, and stress alleviation. By formulating IV solutions based on a person’s unique requirements, healthcare providers can optimize the potential benefits of the therapy and promote overall rejuvenation.


Refund Processing

  • Approved refunds will be processed within a reasonable timeframe.
  • Refunds will be issued using the original payment method used for the purchase or through an alternative method at the discretion of Electrolyte Med.
  • Electrolyte Med is not responsible for any fees, charges, or losses incurred during the refund process by third-party payment processors or financial institutions.


Updates to Refund Policy

Electrolyte Med reserves the right to modify or update this Refund Policy at any time without prior notice. The most recent version of the policy will be posted on our website.